What We Do
We help people when they fall out with each other: at home, at work, with family or neighbours.
We help people resolve disputes. Life, work and relationships do not always go smoothly. Differences, disagreements and breakdowns in communication cause problems and tension. If you are faced with a situation we are here to help.
We help our clients resolve their differences and avoid future conflict. We do this by identifying and providing the very best in appropriate independent and impartial support and services, specially structured and tailored to the specific need of each individual case.
Why We Do It
We do it because disputes causes hassle for everyone involved. Disagreements take time and effort and can cost money. We want to help people avoid all that.
We do this because unresolved disputes use up time, financial resources and emotional energy. They have adverse effect on relationships, community cohesion, workplace harmony, and business productivity.
We want families, communities and businesses to recognise ARCH as the definitive expert source of advice, guidance and support for conflict resolution. Our reputation is built on timely and appropriate intervention, delivered by a network of professional associates. We are known for our holistic approach, proposing support that it is fit for purpose; that utilises the most effective combination of coaching, training, mediation, counselling and other therapeutic services; and that is available for as long as it is required.
We are certain that all forms of mediation bring real benefits to individuals, families, neighbourhoods and the business community. Removing tension and stress from situations and minimising conflict has measurable positive and lasting impact. Workplace productivity increases, individual wellbeing improves, and the physical manifestations of dispute, such as antisocial behaviour, vandalism and public disorder are massively reduced. Together with the immediate evidence of its value, these hidden costs of the failure to resolve issues, demonstrate to us that effective conflict resolution is an essential part of modern society. A service that we are proud to provide.
Our unique approach and how everyone who works with ARCH sees and feels the benefits of our comprehensive needs-led service.
In everything that we do, we are impartial, respectful and professional. We value teamwork and collaboration, and we believe that by working together we can learn and grow, both as individuals and as an organisation. We encourage an openness of approach, together with an unfailing level of confidentiality for the individuals and cases we work with. We are proud to make a positive difference to people’s lives.